Staff Training and Customer Communication for Allergen Labeling

Effective allergen labeling is a team effort. Here are practical tools to help your staff stay informed and your customers feel confident.

Staff Training Checklist: Allergen Awareness and Labeling

• [ ] Understand the 8 major allergens and any custom allergens in your kitchen
• [ ] Identify allergenic ingredients and potential cross-contamination points
• [ ] Follow proper hygiene and prep procedures to avoid allergen cross-contact
• [ ] Use InstaLabel’s system to check allergen data and print accurate labels
• [ ] Verify labels for prep, cook, and PPDS items before use
• [ ] Confidently respond to customer allergen questions
• [ ] Attend regular refresher training sessions to stay updated

Customer-Facing Allergen Information Sheet (Sample)

Your Safety is Our Priority: Allergen Information

We take allergen management seriously to protect you and your loved ones. Please note:

• We track and label common allergens including milk, eggs, fish, shellfish, tree nuts, peanuts, wheat (gluten), and soybeans.
• Please inform our staff of any allergies or dietary restrictions before ordering.
• We take precautions to minimize cross-contamination but cannot guarantee a completely allergen-free environment.
• For detailed allergen information on menu items, please scan the QR code on your table or ask a team member.

Thank you for trusting us with your health and safety!

Conclusion

Regular staff training combined with clear customer communication strengthens your allergen labeling program and builds trust. Use these tools alongside InstaLabel to protect your customers and keep your kitchen compliant.